Products
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Overview of OLG Customer Care
CourseIn this self-paced, asynchronous online course, learners will explore the different departments within Ontario Lottery and Gaming Corporation Customer Care. Learners will learn about the various job roles and responsibilities within this department.
$59.99
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Overview and History of OLG
CourseIn this short seven-hour self-directed online course, learners will explore the overview and history of Ontario Lottery and Gaming Corporation (OLG). Learners will learn about gaming and the business overview of OLG and the economic benefits.
$39.99
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OLG Customer Care Technology - Microsoft Teams
CourseIn this 10-hr self-directed online course, learners will learn about Ontario Lottery and Gaming Corporation's customer care technology. Learners will explore how to use Microsoft Teams as the primary tool to support communication and collaboration.
$149.99
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OLG & Customer Service Skills
CourseIn this short five-hour self-directed online course, learners will explore customer service skills as it relates to Ontario Lottery and Gaming (OLG) Corporation. Learners will learn how to better understand and support OLG's customers.
$69.99
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OLG Technology - MS Dynamics & IceBar
CourseIn this short 7-hr self-directed online course, learners will explore the OLG's Relationship Management System and recognize how to use Microsoft Dynamics to support and maintain positive customer service relationships.
$79.99
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OLG & Effective Business Writing
CourseIn this short online, self-directed course, learners will explore Ontario Lottery and Gaming Corporation and effective business writing. Learners will recognize common grammatical errors and how to correct them, as well as write effective emails.
$59.99