OLG Customer Care: Virtual Reality ExperienceCourse
Once you’ve completed all OLG Learning Series prerequisites, try OLG on for size! Immerse yourself in this exciting VR experience. Participate in a simulated interaction with our customers!
OLG Plays As One Team - OLG's Customer CareCourse
Dive into the world of Customer Care at OLG. Learn about how we obsess over customers and how we work with Ontario's retailers and players.
OLG Cares for Ontario - History & Community ImpactCourse
Explore an overview of OLG's history and learn about how we've contributed to a better Ontario by delivering great entertainment experiences for our customers.
OLG - Microsoft Teams BasicsCourse
Learn about our Customer Care technology. Explore the features and functions of MS Teams and how we use it day in and out to communicate with one another. Fundamentals learned in this course can be applied to any role where you use MS Teams!
Customer Service Excellence (OLG)Bundle
This learning series consists of six online, self-directed courses that support individuals interested in learning more about OLG or are interested in applying to jobs at OLG, including in OLG’s Customer Care department.
OLG Is Player Obsessed - Customer Service 101Course
Learn more about the customer journey and the fundamentals on how to interact with customers and provide exceptional customer service. The skills and knowledge gained in this course can be applied to any customer service or support role!