Products
-
Building and Maintaining Customer Relationships
CourseThis 6-hour online course focuses on how to create and maintain strong customer and client relationships.
$89
-
Safe Workplace Practices
Course4.5 average rating (2 reviews)This online course is designed to provide learners with an overview of occupational health and safety concepts and practices, and provides practical suggestions for health and safety advocacy in the workplace.
$89
-
Foundations in Customer and Client Service
Course5.0 average rating (1 review)In this 8-hr online course you will learn the fundamental skills and knowledge needed to be an excellent customer service representative.
$89
-
Communication Essentials
CourseThis 5-hour online micro-credential is designed for anyone interested in improving their communication skills. Learners will explore skills such as communication, active and reflective listening, verbal and written communications.
$89
-
Problem-Solving and Decision-Making
CourseThis 3-hour online micro-credential is designed for anyone that wants to improve their problem-solving and decision-making abilities. The course explores key definitions and the importance of problem-solving processes and techniques.
$89
-
Working with Upset Customers
CourseIn this 6-hour online course, you will learn how to work effectively with upset customers and clients. Learners will learn strategies to support upset customers and manage expectations.
$89