Managing Change
In this short 5-hr micro-credential, learners will explore Change Management and the different models to implement change management effectively and support employees throughout this process.
Here are some of the highlights for this micro-credential.
No admission requirements, no application process, no pre-requisites, open to anyone
Learn at your own pace using a computer, tablet or smartphone
Take up to 90 days to complete the course
Receive a certificate of course completion and digital badge for successfully completing the course which can be shared on social media (e.g. LinkedIn, Facebook, Twitter), downloaded as a PDF, or even embedded in an email signature
In this 5-hr micro-credential, learners will explore Change Management and the different models to implement change management effectively and support employees throughout this process.
Review the curriculum below to see the topics covered.
Learners who successfully complete the micro-credential will earn a digital badge and certificate of course completion that can be downloaded and shared via social media.
You will have access to the micro-credential for 90 days to work through the content.
Upon successful completion of this course, you should be able to:
Recognize Change Management the different types of Change Management models
Select appropriate change management models for managing change based on various factors
Recognize various events and factors that impact change and the differences between forced change, chosen change and types of organizational change
Describe how to create and communicate a compelling vision statement, communication plan, and practice good communication and listening skills
Describe how to diagnose resistance to change and the various stages of the change adoption cycle, and how to support employees throughout this process
Describe what is required to be a transformational leader and the steps required to implement and sustain organizational change.
Before we begin...
Welcome and Micro-credential Information
Navigation
Learning Outcomes
Lesson 1: Modes of Learning
Lesson 1: Learning Objectives
Change in Your Own Life
Step One
Step Two Part A & B
Knowledge Check
Step Three
Step Two Part C
Step Four
Step Five
Activity Debrief
Real Life Examples of Transformational Change
Different Categories of Change
FREE PREVIEWDifferent Types of Change
FREE PREVIEWKnowledge Check
Discussion Forum: Managing Change
Lesson 1 Summary
Lesson 2: Modes of Learning
Lesson 2: Learning Objectives
Introduction to Change Models
FREE PREVIEWChange Model Definitions
Knowledge Check
Difference Between Project Management and Change Management
Change Management Video
Knowledge Check
FREE PREVIEWWhat is a Change Management Model?
How Changes in the Workplace can Affect People
Reasons Why Organizational Changes Fail
The 10 Most Common Change Management
Choosing an Appropriate Model
Knowledge Check
The ADKAR Model
ADKAR Model in Action
FREE PREVIEWKnowledge Check
Discussion Forum: Practicing Effective Change Management
Lesson 2 Summary
Lesson 3: Modes of Learning
Lesson 3: Learning Objectives
Introduction to Communication
Communicating Your Vision
Knowledge Check
Persuasive Communication
Importance of a Communication Plan
Preparing Your Communication Plan
Miscommunication and Misunderstanding
Communication Tips
FREE PREVIEWActive Listening
Importance of Feedback in Change Management
Listening to Accept Feedback
Do Feedback, Not Criticism
Between the Lines of Feedback
Knowledge Check
Discussion Forum: Scenario-Based Learning (Ineffective Change Management)
Lesson 3 Summary
Lesson 4: Modes of Learning
Lesson 4: Learning Objectives
Introduction to Resistance to Change
Importance of Accepting Change
Identifying Resistant Behaviour
Overt Behaviour
Covert Behaviour
Knowledge Check
FREE PREVIEWWhy Do People Resist Change?
FREE PREVIEWUnderstanding Stages of Opt-In
Diffusion of Innovation Theory
Knowledge Check
The Solution is in the Reason
Discussion Forum: Scenario-Based Learning (Executing Change Management)
Lesson 4: Summary
Lesson 5: Modes of Learning
Lesson 5: Learning Objectives
Introduction to Transformational Change
Transactional vs Transformational Leaders
FREE PREVIEWTransformational Leadership
Knowledge Check
Start with the People
Context is Decisive
Context is Decisive Examples
The Impact of Transformational Leadership
Creating Sustainable Organizational Change
FREE PREVIEWLesson 5: Summary
Final Quiz