Products
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Building and Maintaining Customer Relationships
CourseThis 6-hour online course focuses on how to create and maintain strong customer and client relationships.
$89
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Foundations in Customer and Client Service
Course5.0 average rating (1 review)In this 8-hr online course you will learn the fundamental skills and knowledge needed to be an excellent customer service representative.
$89
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Telephone and Email Basics
CourseIn this 7-hr online course, learn how to use email and telephones in the workplace. Topics include email and phone etiquette; how to compose, save, forward, and reply to emails; how to provide an email summary of a meeting; and much more!
$89
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Addressing and Preventing Workplace Bullying
CourseThis 5-hour online micro-credential is geared to managers who want to learn the difference between conflict and workplace bullying, different types of workplace bullying, and strategies and techniques to address bullying.
$89
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Communication Essentials
CourseThis 5-hour online micro-credential is designed for anyone interested in improving their communication skills. Learners will explore skills such as communication, active and reflective listening, verbal and written communications.
$89
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Problem-Solving and Decision-Making
CourseThis 3-hour online micro-credential is designed for anyone that wants to improve their problem-solving and decision-making abilities. The course explores key definitions and the importance of problem-solving processes and techniques.
$89