Products
-
Foundations in Customer and Client Service
Course5.0 average rating (1 review)In this 8-hr online course you will learn the fundamental skills and knowledge needed to be an excellent customer service representative.
$89
-
Account Management Basics for Sales and Customer Service Professionals
CourseThis 5-hr online course is designed to provide individuals working in retail, sales, and client service environments with an understanding of account management basics.
$89
-
Addressing and Preventing Workplace Bullying
CourseThis 5-hour online micro-credential is geared to managers who want to learn the difference between conflict and workplace bullying, different types of workplace bullying, and strategies and techniques to address bullying.
$89
-
Communication Essentials
CourseThis 5-hour online course is designed for anyone interested in improving their communication skills. Learners will explore skills such as communication, active and reflective listening, and verbal and written communication.
$89
-
Working with Upset Customers
CourseIn this 6-hour online course, you will learn how to work effectively with upset customers and clients. Learners will learn strategies to support upset customers and manage expectations.
$89
-
Social Entrepreneurship
Course5.0 average rating (1 review)In this six-hour online course, learners will explore the topic of Social Entrepreneurship. Learners will learn about organizational structures, business and social environments, business and community, and negotiations and measuring impact.
$89