Highlights

Here are some of the highlights of this micro-credential.

  • Flexible

    No admission requirements, no application process, no pre-requisites, and open to anyone.

  • Online Learning

    Learn at your own pace using a computer, tablet or smartphone.

  • 90 Days

    Take up to 90 days to complete the course.

  • Digital Badge

    Receive a certificate of course completion and digital badge for successfully completing the course, which can be shared on social media, downloaded as a PDF, or even embedded in an email signature.

Curriculum

    1. Before we begin...

    2. Welcome and Information

    3. Navigation

    4. Learning Outcomes

    1. Learning Modalities

    2. Lesson 1: Learning Objectives

    3. Lesson 1: Introduction

    4. Lesson 1: Communication is Central to Perception 1/2

    5. Lesson 1: Communication is Central to Perception 2/2

    6. Lesson 1: Communication Represents You and Your Employer

    7. Lesson 1: What is Communication?

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    8. Lesson 1: Communication Skills Are Desired by Business and Industry

    9. Lesson 1: Eight Components of Communication

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    10. Lesson 1: Eight Components of Communication Knowledge Check

    11. Lesson 1: Defining Communication

    12. Lesson 1: Interference

    13. Lesson 1: Summary

    14. Lesson 1: Quiz

    1. Lesson 2: Learning Objectives

    2. Lesson 2: Introduction

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    3. Lesson 2: Active Listening

    4. Lesson 2: Elements of Active Listening

    5. Lesson 2: Open-Ended and Closed Questions

    6. Lesson 2: Reflective Listening

    7. Lesson 2: Elements of Reflective Listening

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    8. Lesson 2: Reflective Listening Statements

    9. Lesson 2: Reflective Listening Statements Learning Activity

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    10. Lesson 2: Benefits of Active Listening

    11. Lesson 2: Benefits of Reflective Listening

    12. Lesson 2: Active and Reflective Listening

    13. Lesson 2: Summary

    14. Lesson 2: Quiz

    1. Lesson 3: Learning Objectives

    2. Lesson 3: Introduction

    3. Lesson 3: Verbal Communication

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    4. Lesson 3: Intrapersonal Communication

    5. Lesson 3: Intrapersonal Intelligence and Communication

    6. Lesson 3: Interpersonal Communication

    7. Lesson 3: Verbal Communication Learning Activity

    8. Lesson 3: Small Group Communications

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    9. Lesson 3: Pros and Cons of Small Groups

    10. Lesson 3: Public Communications

    11. Lesson 3: Presentation Tips

    12. Lesson 3: Presentation Tips Learning Activity

    13. Lesson 3: Summary

    14. Lesson 3: Quiz

    1. Lesson 4: Learning Objectives

    2. Lesson 4: Introduction

    3. Lesson 4: Types of Non-Verbal Communication

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    4. Lesson 4: Importance of Non-Verbal Communications

    5. Lesson 4: Reading Body Language 1/2

    6. Lesson 4: Reading Body Language 2/2

    7. Lesson 4: Improving Non-Verbal Communication

    8. Lesson 4: Summary

    9. Lesson 4: Quiz

    1. Lesson 5: Learning Objectives

    2. Lesson 5: Introduction

    3. Lesson 5: Written Communication

    4. Lesson 5: Transactional Communication

    5. Lesson 5: Factors Affecting Transactional Communication

    6. Lesson 5: Informational Communication

    7. Lesson 5: Instructional Communication

    8. Lesson 5: Transactional Communication Learning Activity

    9. Lesson 5: General Guidelines of Written Communication

    10. Lesson 5: Clarity

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    11. Lesson 5: Conciseness

    12. Lesson 5: Tone

    13. Lesson 5: Active and Passive Voice

    14. Lesson 5: Editing

    15. Lesson 5: Creating Accessible Documents

    16. Lesson 5: Summary

    17. Lesson 5: Quiz

About this course

  • $89.00
  • 74 lessons
  • 0 hours of video content

Author

Course Author Renée Gendron

Renée Gendron is principle/owner of Vitae Dynamics. She extends business consultation services to SMEs to help them develop their ecosystem, develop resources, and prosper. She also extends custom workshops to develop skills, leadership, and conflict resolution abilities. She is keenly interested in larger economic processes and systems, and facilitates an online course on social entrepreneurship for Sault College.

Reviews (coming soon)