Products
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Foundations in Customer and Client Service
Course5.0 average rating (1 review)In this 8-hr online course you will learn the fundamental skills and knowledge needed to be an excellent customer service representative.
$89
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Telephone and Email Basics
CourseIn this 7-hr online course, learn how to use email and telephones in the workplace. Topics include email and phone etiquette; how to compose, save, forward, and reply to emails; how to provide an email summary of a meeting; and much more!
$89
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Account Management Basics for Sales and Customer Service Professionals
CourseThis 5-hr online course is designed to provide individuals working in retail, sales, and client service environments with an understanding of account management basics.
$89
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Introduction to Automotive Components
Course5.0 average rating (1 review)This online course will provide you with an understanding of industry-accepted definitions of various components for automotive vehicles, including information on component location, purpose and function.
$89
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Inventory Management for Parts Professionals
Course5.0 average rating (2 reviews)This 6-hour online course is designed to provide a general overview of basic standards and practices associated with merchandising and inventory management in the parts sector.
$89
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Addressing and Preventing Workplace Bullying
CourseThis 5-hour online micro-credential is geared to managers who want to learn the difference between conflict and workplace bullying, different types of workplace bullying, and strategies and techniques to address bullying.
$89