Products
-
Foundations in Customer and Client Service
Course5.0 average rating (1 review)In this 8-hr online course you will learn the fundamental skills and knowledge needed to be an excellent customer service representative.
$89
-
Account Management Basics for Sales and Customer Service Professionals
CourseThis 5-hr online course is designed to provide individuals working in retail, sales, and client service environments with an understanding of account management basics.
$89.99
-
Introduction to Automotive Components
Course5.0 average rating (2 reviews)This online course will provide you with an understanding of industry-accepted definitions of various components for automotive vehicles, including information on component location, purpose and function.
$89
-
Inventory Management for Parts Professionals
Course5.0 average rating (2 reviews)This 6-hour online course is designed to provide a general overview of basic standards and practices associated with merchandising and inventory management in the parts sector.
$89
-
Working with Upset Customers
CourseIn this 6-hour online course, you will learn how to work effectively with upset customers and clients. Learners will learn strategies to support upset customers and manage expectations.
$89
-
Understanding Automotive Braking, Engine, and Suspension Systems
Course5.0 average rating (1 review)This 5-hour online, self-directed micro-credential introduces learners to three automotive component systems: brakes, electrical, and suspensions. Learners will discover how these components operate, including how to identify failures.
$59.99