Course Information

In this 6-hour course, you will learn about the basic standards and practices of parts industry merchandising and inventory practices.

By the end of the course you will be able to:

  • Describe the parts distribution network (i.e. how parts get from manufacturer to consumer);
  • Identify the three tiers of Canadian Vehicle Parts (genuine, oem, aftermarket parts);
  • Understand the fundamentals of warehouse storage procedures and shipping/receiving procedures;
  • Identify and be aware of advantageous locations of specific items and materials in the warehouse;
  • Identify the fundamental elements of parts inventory control procedures;
  • Describe correct stocking procedures and precautions; and
  • Identify the fundamentals of parts catalogue systems


Learner's who successfully complete the course will earn the following micro-credential: Example Micro-Credential for This Course

Course curriculum

    1. Before we begin...

    2. Welcome and Course Information

    3. Course Navigation

    4. Learning Outcomes

    1. Lesson 1: Learning Objectives

    2. Distribution Networks

    3. Functions of Distribution Network (Pt 1)

    4. Functions of Distribution Network (Pt 2)

    5. Parts Distribution Flow Charts

    6. Canadian Vehicle Parts Industry

    7. Job Description of Different Positions in Parts Services

    8. Discussion Forum: Reflection

    9. Lesson 1 Quiz

    1. Lesson 2: Learning Objectives

    2. Warehouse Sections

    3. Organizing Your Parts Inventory (video)

    4. Arranging Stock

    5. Bin Location System

    6. Storage Equipment

    7. A 6-digit System for Locating Parts

    8. WHMIS and Handling of Hazardous Products

    9. Safety Considerations

    10. Stock Storage

    11. Discussion Forum: Storage Procedures

    12. Lesson 2 Quiz

    1. Lesson 3: Learning Objectives

    2. Shipping and Receiving Guidelines

    3. Safety Data Sheets

    4. Identifying Products

    5. Shipping

    6. Shipping - Continued

    7. Shipping Hazardous Materials

    8. Receiving Goods

    9. Placing Orders for Parts

    10. Discussion: Shipping Concerns

    11. Lesson 3 Quiz

    1. Lesson 4: Learning Objectives

    2. Basic Parts Terminology

    3. Terms relating to prices

    4. Self Check activity 4

    1. Lesson 5: Learning Objectives

    2. Descriptions and Functions of the Catalogue:

    3. Contents of a Printed Catalogue

    4. Dealer Catalogues

    5. Cross-reference List

    6. Electronic Catalogue

    7. Materials and Special Tools

    8. Collision Catalogues

    9. Technical Service Bulletin

    10. Obtaining Vehicle and Transmission Numbers

    11. Updating the Catalogues

    12. Technology

About this course

  • $89.00
  • 65 lessons
  • 0 hours of video content

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Kiana Speck

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