Problem-Solving and Decision-MakingCourse
This 3-hour online micro-credential is designed for anyone that wants to improve their problem-solving and decision-making abilities. The course explores key definitions and the importance of problem-solving processes and techniques.
Working with Upset CustomersCourse
In this 6-hour online course, you will learn how to work effectively with upset customers and clients. Learners will learn strategies to support upset customers and manage expectations.
Social EntrepreneurshipCourse5.0 average rating (1 review)
In this six-hour online course, learners will explore the topic of Social Entrepreneurship. Learners will learn about organizational structures, business and social environments, business and community, and negotiations and measuring impact.
Pre-Apprenticeship Learning SeriesBundle
This series is designed to introduce learners to career-related information for those wanting to work in the parts sector as a parts professional (e.g. parts-clerk, customer service representative, storeroom clerk).
Climate Change Learning SeriesBundle
Enrol in the Climate Change learning series and receive access to both the Introduction to Climate Change course as well as the Climate Change Adaptation course. Two quality micro-credentials for one low cost!
Workplace Readiness SeriesBundle
This series includes online courses that will assist you with workplace readiness.Learners will explore topics such as communication, telephone and email basics, computers in the workplace and problem-solving skills.