Learning Outcomes

Upon successful completion of this bundle, learners should be able to:

  • Create professional emails that adheres to best practices and business etiquette

  • Recognize the strategies and techniques required to manage in-person and online meetings

  • Use appropriate techniques to resolve conflict in a professional and appropriate manner

  • Recognize what resources are required to manage meetings and events effectively

  • Use techniques and methods to effectively manage and keep records

  • Identify how to conduct basic invoicing and bookkeeping

  • Operate a computer to support office administration related tasks and projects

  • Recognize medical and legal terminology used within the Office Administration profession

Learning Series

Here are all the courses that are included in your series.