In partnership with Future State Engineering, we have developed a Micro-credential Program that focuses on Operational Excellence. This is the second micro-credential of the program and it focuses on the topic of problem-solving and root cause analysis.
No admission requirements, no application process, no pre-requisites, open to anyone
Learn at your own pace using a computer, tablet or smartphone
Take up to 90 days to complete the course
Receive a certificate of course completion and digital badge for successfully completing the course which can be shared on social media (e.g. LinkedIn, Facebook, Twitter), downloaded as a PDF, or even embedded in an email signature
In partnership with Future State Engineering, we have developed a Micro-credential Program that focuses on Operational Excellence. This program includes five short courses, which address specific topics that are essential to building operational excellence within an organization.
Throughout these courses, we will be referring to Future State Engineering’s “House of Operational Excellence” to support your learning and to better understand how Operational Excellence is achieved and the conditions needed to create high-performing organizations. The five short courses that make up this Micro-credential Program include:
01. Customer Focus and Leadership
02. Root Cause Analysis and Problem Solving
03. Management System
04. Stable and Capable Delivery System
05. Continuous Improvement Culture
Review the curriculum below to see the topics covered. Learners who successfully complete the course will earn a digital badge and certificate of course completion that can be downloaded and shared via social media.
You will have access to the course for 90 days to work through the content.
Upon successful completion of this micro-credential, you should be able to:
01. Recognize the PDCA continuous improvement and problem-solving process
02. Apply the PDCA process to a specific problem within your organization
03. Recognize the sources of variation and the techniques to reduce variation
Introduction from Sault College's eLearning Department
Before we begin...
Privacy and Accessibility Policies
What is asynchronous online self-directed learning?
Learner Resources and Supports
Technology Requirements
Learner Introductions
Navigation
Discussion Forum: Learner Engagement
Technical Discussion Forum
Frequently Asked Questions
Help & Contact Information
Welcome and Micro-credential Information
Micro-credential Overview
Modes of Learning
Learning Outcomes
Introduction to Problem Solving and Root Cause Analysis
FREE PREVIEWDiscussion Forum: Current Problems
Lesson 2: Learning Objectives
Lesson 2
Discussion Forum: Managing the Problem
Lesson 3 Learning Objectives
Lesson 3
Discussion: Using PDCA
Final Graded Quiz
Website visits
