Here are some of the highlights for this Micro-credential.

  • No application process, no pre-requisites, open to anyone

  • Learn at your own pace using a computer, tablet or smartphone

  • Take up to 90 days to complete the course

  • Receive a certificate of course completion and digital badge for successfully completing the course which can be shared on social media (e.g. LinkedIn, Facebook, Twitter), downloaded as a PDF, or even embedded in an email signature

Micro-credential Overview

In this 20-hour online Micro-credential, learners will explore the organizational structure and promote organizational change through communication and understanding of emotional intelligence and skills and team dynamics.  Learners will learn how to engage, motivate and retain staff through leadership and good communication.

Review the course curriculum below to see the topics covered.  

Learners who successfully complete the course will earn a digital badge and certificate of course completion that can be downloaded and shared via social media. 

You will have access to the course for 90 days to work through the content.


    1. Before we begin...

    2. Welcome and Micro-credential Information

    3. Course Navigation

    4. Micro-credential Learning Outcomes

    1. Getting Started with Municipal Skills Accelerator Micro-credentials

    2. Prior Knowledge Assessment

    1. Organizational Culture -- Lessons

    1. Lesson 1 Quiz

    2. Lesson 2 Quiz

    3. Lesson 3 Quiz

    4. Lesson 4 Quiz

    5. Lesson 5 Quiz

    6. Lesson 6 Quiz

    7. Lesson7 Quiz

    1. Course Summary

    2. You're Almost Done

    3. Before you go...

About this course

  • $229.99
  • 17 lessons
  • 0 hours of video content

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