Highlights

Here are some of the highlights for this micro-credential.

  • No application process, no pre-requisites, open to anyone

  • Learn at your own pace using a computer, tablet or smartphone

  • Take up to 90 days to complete the micro-credential

  • Receive a certificate of course completion and digital badge for successfully completing the course which can be shared on social media (e.g. LinkedIn, Facebook, Twitter), downloaded as a PDF, or even embedded in an email signature

Micro-credential Overview

This 15-hr micro-credential will walk you through the sales process. You will learn the role of sales in a company and how to develop a sales funnel. You will learn critical networking skills, sales presentations, and how to handle common sales objections.

Review the course curriculum below to see the topics covered.  

Learners who successfully complete the course will earn a digital badge and certificate of course completion that can be downloaded and shared via social media. 

You will have access to the course for 90 days to work through the content.

Curriculum

    1. Before We Begin...

    2. Welcome and Micro-credential Information

    3. Micro-credential Navigation

    4. Learning Outcomes

    1. Lesson 1: Learning Objectives

    2. The Role of Sales

    3. The Role of Sales Video

    4. Exercise

    5. The Sales Funnel

    6. Knowledge Check - The Sales Funnel

    7. Prospecting

      FREE PREVIEW

    8. Approach

    9. Presentation

    10. Preparation

    11. Exercise

    12. Handling Objections

    13. Following-Up

      FREE PREVIEW

    14. Closing

    15. Lesson Summary

    16. References

    17. Lesson 1 Quiz

    1. Lesson 2: Learning Objectives

    2. Networking

      FREE PREVIEW

    3. Networking II

    4. How to Look Professional

    5. How to Listen

    6. Knowledge Check - How to Look Professional and How to Listen

    7. Exercise

    8. How to be a Good Listener

    9. Exercise

    10. How to Follow-Up after a Networking Event

    11. How to Remember People

    12. How to Identify the Decision-Maker

      FREE PREVIEW

    13. Networking Online – How to Build Trust

    14. Knowledge Check on Identify the Decision-Maker / How to Build Trust

    15. Exercise

    16. Networking Online – How to Add Value

    17. How to Be Mindful of Time Sinks

    18. Lesson 2 Summary

    19. References

    20. Lesson 2 Quiz

    1. Lesson 3: Learning Objectives

    2. Elevator Pitches

    3. Exercise

    4. Sales Presentation

    5. Sales Presentation Exercise

      FREE PREVIEW

    6. Knowledge Check on Elevator Pitches / Sales Presentation

    7. How to Present Information Visually

    8. Delivering the Presentation

      FREE PREVIEW

    9. Delivering the Presentation Video

    10. Exercise

    11. Questions and Requests

    12. How to Follow-Up After a Sales Presentation

    13. Lesson 3 Summary

    14. References

    15. Lesson 3 Quiz

    1. Lesson 4: Learning Objectives

    2. Objections Over the Price

    3. Customer is Happy with Competition + Exercise

    4. When a Customer is Too Busy to Buy

    5. Customer Doesn’t See a Return on Investment

    6. A Customer Keeps Delaying Sales Call

    7. Knowledge check on Return on Investment

    8. How to Respond to a Lack of Urgency + Exercise

    9. How to Respond to a Lack of Trust + Exercise

    10. How to Respond to a Lack of Need + Exercise

    11. Lesson 4 Summary

    12. References

    13. Lesson 4 Quiz

    1. Lesson 5: Learning Objectives

    2. The Importance of Following-Up

    3. The Assumptive Close & Exercise

    4. The Option Close

    5. Knowledge Check - The Importance of Following-Up

      FREE PREVIEW

    6. The Suggestion Close & Exercise

    7. The Urgency Close & Exercise

    8. The Summary Close & Exercise

      FREE PREVIEW

    9. Regular Contact

    10. Lesson 5 Summary

    11. References

    12. Lesson 5 Quiz

About this course

  • $179.00
  • 83 lessons
  • 0 hours of video content