Course Highlights

Here are some of the highlights for this course.

  • No application process, no pre-requisites, open to anyone

  • Learn at your own pace using a computer, tablet or smartphone

  • Take up to 30 days to complete the course

Course curriculum

  • 1

    Welcome to the course!

    • Before we begin...

    • Welcome and Course Information

    • Course Navigation

    • Course Learning Outcomes

  • 2

    Lesson 1: Email and Telephone Basics

    • Lesson 1: Learning Objectives

    • Lesson 1: Introduction

    • Why take this course?

    • Eight components of communication

    • 8 Components of Communication Knowledge Check

    • Knowledge Check # 1

    • What makes something professional?

    • Knowing your AUDIENCE

    • EXERCISE: Identifying an audience

    • AUDIENCE

    • Lesson 1: Summary

    • Lesson 1: Quiz

  • 3

    Next steps

    • You're Almost Done

    • Before you go...

Reviews (coming soon)