Highlights

Here are some of the highlights for this micro-credential.

  • No application process, no pre-requisites, open to anyone

  • Learn at your own pace using a computer, tablet or smartphone

  • Take up to 90 days to complete the course

  • Receive a certificate of course completion and digital badge for successfully completing the course which can be shared on social media (e.g. LinkedIn, Facebook, Twitter), downloaded as a PDF, or even embedded in an email signature

Overview

This micro-credential presents different aspects of professionalism.  Students learn what professionalism is, how to organize their workspace, and how to act at work.  The course covers topics such as effective work habits, communication techniques to maintain respectful relationships, and how to be accountable for one's actions.  Students will also learn techniques to be effective team members.

Review the curriculum below to see the topics covered.  

Learners who successfully complete the course will earn a digital badge and certificate of course completion that can be downloaded and shared via social media. 

You will have access to the micro-credential for 90 days to work through the content.

Learning Outcomes

Upon successful completion of this micro-credential, learners will be able to:

  • Discuss important aspects of professionalism in business.

  • Identify strategies to keep an orderly workstation.

  • Communicate clearly to resolve and minimize issues in the workplace.

  • Recognize key principles of accountability and conflict resolutio in the workplace.

  • Recognize strategies to regulate emotions during difficult meetings and conversations

Curriculum

    1. Before we begin...

    2. What is asynchronous online self-directed learning?

    3. Learner Resources and Supports

    4. Technology Requirements

    5. Navigation

    6. Learner Introductions

    7. Welcome and Micro-credential Information

    8. Learning Outcomes

    9. Discussion Forum: Learner Engagement

    10. Technical Discussion Forum

    11. Frequently Asked Questions

    1. Lesson 1: Learning Objectives

    2. What is Professionalism?

    3. Professionalism

    4. Appropriate Physical Appearance

      FREE PREVIEW

    5. Professional Attitude

    6. Lesson 1 - Knowledge Check I

    7. Physical Work Station

      FREE PREVIEW

    8. How Can You Keep Your Workstation Tidy?

    9. Lesson 1 - Knowledge Check II

    10. Use of Employer Equipment

    11. Social Media

      FREE PREVIEW

    12. Smartphones

    13. Lesson 1 - Knowledge Check III

    14. Etiquette for Video Conferencing

    15. Professionalism Leads to Higher Productivity

    16. Lesson 1 Summary

    17. Lesson 1 Quiz

    1. Lesson 2: Learning Objectives

    2. Punctuality

    3. Time Management

    4. Time Management Continue

    5. Lesson 2 - Knowledge Check I

    6. How to be Productive

    7. Productivity

    8. Personal Productivity

    9. Competence

    10. Lesson 2 - Knowledge Check II

    11. Goal-Oriented

    12. How to be Proactive in Life

    13. Proactive & Exercise

    14. Lesson 2 - Knowledge Check III

    15. Responsible

    16. Problem-Solve

    17. Lesson 2 Summary

    18. Lesson 2 Quiz

    1. Lesson 3: Learning Objectives

    2. The Importance of Communication

    3. Communication Problems

    4. How to Spread Gossip in a Good Way

    5. Lesson 3 - Knowledge Check I

    6. How to Listen Effectively

    7. Active Listening

    8. Lesson 3 - Knowledge Check II

    9. How to Communicate Problems and Solutions

    10. How to Communicate Problems and Solutions Continue

    11. How to Problem Solve

    12. Exercise

    13. Lesson 3 - Knowledge Check III

    14. How to Communicate in a Team Setting

    15. Managing Expectations

    16. Lesson 3 Summary

    17. Lesson 3 Quiz

    1. Lesson 4: Learning Objectives

    2. What is Accountability

    3. Components of Accountability I

    4. Components of Accountability II

    5. Lesson 4 - Knowledge Check I

    6. How to be Accountable?

    7. Exercise

    8. How to Learn from Mistakes

    9. Lesson 4 - Knowledge Check II

    10. How to Teach Others

    11. How to Coach a Co-worker

    12. Lesson 4 Summary

    13. Lesson 4 Quiz

    1. Lesson 5: Learning Objectives

    2. Emotional Self-regulation

    3. How to Maintain a Positive Attitude in the Face of Adversity

    4. Lesson 5 - Knowledge Check I

    5. Exercise

    6. How to Teach and Coach Others

    7. How to Handle Disagreements

    8. Exercise

    9. How to Address Conflict at Work

    10. Lesson 5 - Knowledge Check II

    11. How to Give Praise

    12. Four-step Process + Exercises

    13. The Importance of Humility

    14. Celebrating Team Victories

    15. Lesson 5 - Knowledge Check III

    16. Lesson 5 and Course Summary

    17. Lesson 5 Quiz

About this course

  • $189.99
  • 96 lessons
  • 0 hours of video content