HIGHLIGHTS

Here are some of the highlights for this micro-credential..

  • No admission requirements, no application process, no pre-requisites, open to anyone

  • Learn at your own pace using a computer, tablet or smartphone

  • Take up to 90 days to complete the micro-credential

  • Receive a certificate of course completion and digital badge for successfully completing the course which can be shared on social media (e.g. LinkedIn, Facebook, Twitter), downloaded as a PDF, or even embedded in an email signature

About this Course

In this course, you will learn about Microsoft Outlook. Learners will learn how to navigate the Outlook interface, use mail view, organize and manage email, manage contacts and calendars, and create and assign tasks using the task view.

Review the course curriculum below to see the topics covered.  

Learners who successfully complete the course will earn a digital badge and certificate of course completion that can be downloaded and shared via social media. 

You will have access to the course for 90 days to work through the content.

Course curriculum

  • 1

    Welcome to the course!

    • Before we begin...

    • Welcome and Course Information

    • Course Navigation

    • Learning Objectives

  • 2

    Lesson 1: Outlook Interface and Using Mail View

    • Lesson 1: Introduction

    • Email Basics

    • Understanding the Email Address

    • Launching MS Outlook

    • Main Features

    • The Ribbon

    • Backstage View

    • Video- Working with the Ribbon

      FREE PREVIEW
    • Knowledge Check

      FREE PREVIEW
    • Mail View

    • Mail View Interface

    • Working with Panes

    • Reading Pane

    • Set the Reading Pane Options

    • Message Preview

    • Set the Message Preview Options

    • Minimizing the Navigation Pane

    • Return to Normal View in the Navigation Pane

    • Video- Navigating and Changing View Options

    • Sending an Email

    • Compose Window Interface

    • Bcc Option

    • Video- Creating and Sending an Email

    • Electronic Signature

    • How to Create a Signature

    • Adding Your Signature

    • Video- Adding a Signature

    • Automatic Reply or Out of Office

    • Setting up an Automatic Reply

    • Spell Check

    • Learning Activity

    • Lesson Summary

    • Lesson 1 Quiz

  • 3

    Lesson 2: Organizing and Managing Email

    • Lesson 2: Introduction

    • Managing Email

    • Folders

    • Video- Managing Email Folders

    • Using Categories

    • Customizing Categories

    • Apply a Category

    • Filtering by Category

    • Video- Categories

    • Flags

    • Deleting Messages

    • Permanently Delete a Message

    • Empty Deleted Items Folder

    • Learning Activities

      FREE PREVIEW
    • Lesson Summary

    • Lesson 2 Quiz

  • 4

    Lesson 3: Managing Contacts

    • Lesson 3: Introduction

    • Contact View

    • Contacts View Interface

    • Adding a New Contact

    • Adding a Contact from Contact Interface View

    • Adding a Contact from an Email Message

    • Adding a Contact Photo

    • Video- How to Add Contacts to Address Book

      FREE PREVIEW
    • Delete a Contact

    • Learning Activity

    • Lesson Summary

    • Lesson 3 Quiz

  • 5

    Lesson 4: Managing Calendars

    • Lesson 4: Introduction

    • Managing Calendars

    • Calendar View

    • Calendar View Interface

    • To Create an Appointment

    • New Appointment Dialog Box

    • Video- Create a New Appointment

    • Create a New Meeting

    • Video- Creating a Meeting

    • Meeting Dialog Box

    • Microsoft Teams Meeting and Outlook

    • Scheduling a Microsoft Teams Meeting

    • Setting an Appointment or Meeting Reminder

    • Creating a Recurring Appointment or Meeting

    • Using Multiple Calendars

    • Creating a New Calendar

    • Viewing Multiple Calendars

    • Overlay View

    • Video- Create and Manage Multiple Calendars

    • Sharing a Calendar

    • How to Share a Calendar

    • Sharing your Calendar

    • Learning Activity

    • Lesson Summary

    • Lesson 4 Quiz

  • 6

    Lesson 5: Managing Tasks

    • Lesson 5: Introduction

    • Tasks Versus To-Do List

    • Tasks

    • Task View

    • Task View Interface

    • Create New Task

    • Create and Assign New Task

    • Video- Create and Manage Tasks

    • To-Do Bar

    • Set Up the To-Do Bar

    • Customizing the To-Do Bar

    • Video- To-Do Bar

    • Knowledge Check- Task or To-Do?

      FREE PREVIEW
    • Learning Activity

    • Lesson Summary

    • Lesson 5 Quiz

  • 7

    Next steps

    • You're Almost Done

    • Before you go...

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