Course Information

In this 6-hour course, you will learn about the basic standards and practices of parts industry merchandising and inventory practices.

By the end of the course you will be able to:

  • Describe the parts distribution network (i.e. how parts get from manufacturer to consumer);
  • Identify the three tiers of Canadian Vehicle Parts (genuine, oem, aftermarket parts);
  • Understand the fundamentals of warehouse storage procedures and shipping/receiving procedures;
  • Identify and be aware of advantageous locations of specific items and materials in the warehouse;
  • Identify the fundamental elements of parts inventory control procedures;
  • Describe correct stocking procedures and precautions; and
  • Identify the fundamentals of parts catalogue systems


Learner's who successfully complete the course will earn the following micro-credential: Example Micro-Credential for This Course

Course curriculum

  • 1

    Welcome

    • Before we begin...

    • Welcome and Course Information

    • Course Navigation

    • Learning Outcomes

  • 2

    Lesson 1: Parts Organization

    • Lesson 1: Learning Objectives

    • Distribution Networks

    • Functions of Distribution Network (Pt 1)

    • Functions of Distribution Network (Pt 2)

    • Parts Distribution Flow Charts

    • Canadian Vehicle Parts Industry

    • Job Description of Different Positions in Parts Services

    • Lesson 1 Quiz

  • 3

    Lesson 2: Warehouse Storage Procedures

    • Lesson 2: Learning Objectives

    • Warehouse Sections

    • Organizing Your Parts Inventory (video)

    • Arranging Stock

    • Bin Location System

    • Storage Equipment

    • A 6-digit System for Locating Parts

    • WHMIS and Handling of Hazardous Products

    • Safety Considerations

    • Stock Storage

    • Lesson 2 Quiz

  • 4

    Lesson 3: Shipping and Receiving

    • Lesson 3: Learning Objectives

    • Shipping and Receiving Guidelines

    • Safety Data Sheets

    • Identifying Products

    • Shipping

    • Shipping - Continued

    • Shipping Hazardous Materials

    • Receiving Goods

    • Placing Orders for Parts

    • Lesson 3 Quiz

  • 5

    Lesson 4: Parts Terminology

    • Lesson 4: Learning Objectives

    • Basic Parts Terminology

    • Terms relating to prices

    • Self Check activity 4

  • 6

    Lesson 5: Catalogue Systems

    • Lesson 5: Learning Objectives

    • Descriptions and Functions of the Catalogue:

    • Contents of a Printed Catalogue

    • Dealer Catalogues

    • Cross-reference List

    • Electronic Catalogue

    • Materials and Special Tools

    • Collision Catalogues

    • Technical Service Bulletin

    • Obtaining Vehicle and Transmission Numbers

    • Updating the Catalogues

    • Technology

  • 7

    Lesson 6: Inventory Control

    • Objectives

    • Introduction to Inventory Controls

    • Slow vs Fast-Moving Parts

    • Inventory and Stock

    • Essential Stock Control Operations

    • Stock Control

    • Types of Stock Management

    • Parts Life Cycle

    • Preparing and Carrying Out a Physical Inventory of Stock

    • Lesson 6 Quiz

  • 8

    Next steps

    • You're Almost Done!

    • Before you go...

Reviews (coming soon)

5 star rating

great

Kiana Speck

great